The new Privacy Policy establishes the rules on the protection of personal data that are transmitted through its website pursuant to article GDPR EU General Data Protection Regulation 2016/679 and RH, NN 103/03, 118/06, 41 / 08, 130/11, 106/12 and includes the collection, processing, use and storage of the subject’s personal data. As regards to the protection of the user’s personal data transmitted through the relevant website, it is the responsibility of the owner of Esteticamente Croazia j.d.o.o..
Personal data includes name and surname, address, date and place of birth, telephone number, e-mail address and any other document or information related to health.

All personal data is provided with the consent and authorization of the interested party and they are processed by the third party responsible for the processing of personal data. Access to the relevant website is allowed to all people with the minimum age of 16. Individuals under the age of 16 must have parental consent or an authorized assistant in order to use the relevant website and the services offered by Esteticamente Croazia j.d.o.o..

The owner and the accountable

The owner and the accountable of data processing is Esteticamente Croazia j.d.o.o. based in Zagreb (Croatia) cap. 10000, in Korčulanska Street, nr. 3, OIB: 07069636184 – Email: which guarantees compliance with the regulations on the protection of personal data.

Terms and conditions

The website (hereinafter referred to as the Website) is owned by Esteticamente Croazia j.d.o.o., Korčulanska Street, nr. 3, cap. 10000 Zagreb (Croatia). The right to access this Website and the services of Esteticamente Croazia j.d.o.o. is reserved for people over the age of 16. They have the right to use the aforementioned in the presence and/or consent of their parent or legal guardian. People under the age of 16 or who do not accept the Terms of Use, are requested to immediately leave the Website and stop using it. The Website serves to enable the information availability about the services provided by Esteticamente Croazia j.d.o.o.. Website changes, including the Terms and Conditions, may be made at any time without prior oral and/or written notification from Esteticamente Croazia j.d.o.o..

Collection, processing and use of personal data

All personal data of the interested parties are collected with their own consent in a standardized form, by e-mail, WhatsApp or via telephone on our website and are used to confirm the identity of the interested parties.

The personal data that are collected in a standard way and via e-mail on our website include the name and surname, e-mail and telephone number. In the same way, the interested parties can send very delicate data such as those related to health that will be archived for preventive medicine and treatment purposes.

When the interested parties fill in the contact form on the Website or when they transmit their personal data on the relevant Website, they accept and confirm that they have understood all the above information concerning access, processing, sending, use and storage of their personal data and they agree with what is written above in the relevant Privacy Policy.
By placing an x in the appropriate field in the contact form which concerns the sending of the request on the relevant Website, the interested parties express their consent in writing on access, processing, sending, availability and storage of your data aimed at providing health care services.
Personal data is collected in order to improve the user’s service performance; access to information for the user; for marketing and advertising including offers and promotions; how to improve research and statistical surveys.

Esteticamente Croazia j.d.o.o. will process the data collected by the interested party using its own production capacity and at the same time will have the right to transmit the same to the third party, to a collaborator (the transporter, place of accommodation, the collaborating Tourism Agency) in order to carry out the service requested by the user, an analysis of the patient’s needs, for market research, and finally, for an offer of services in the health tourism sector of the highest quality.

Your personal data will in no circumstances be sold or sent to third parties that are not indicated in the relevant Privacy Policy. After having transmitted your personal data to Esteticamente Croazia j.d.o.o. there is no obligation to perform any service requested by the user of the website. The personal data that the interested party has sent to Esteticamente Croazia j.d.o.o. are collected and used in accordance with professional regulations in order to provide the best health service to the user, preventive medicine and other services belonging to the same sector.

Personal data protection

All users of the website have the right to the protection of personal data if their identity can be confirmed, regardless of their nationality or domicile. Esteticamente Croazia j.d.o.o. uses adequate protection measures in order to protect the data sent by the interested parties through the relevant website.

Use of cookies

On the website we use third-party cookies. Cookies allow us to make our website work efficiently. In order to follow the number of interactions and users on the relevant website we use the services of Google Analytics. Cookies allow to identify the user’s interests, to create statistical reports on demographic data, to measure the effectiveness of advertising campaigns on our website. In case of access to our Facebook page through the website the user accepts the new Facebook Privacy Policy. You can disable cookies in your web browser settings and they cannot cause damage to your computer.

For further information see related information.


The website user and the interested party who benefits from the services of Esteticamente Croazia j.d.o.o. has the right to delete all of their personal data from the archive system. If the interested parties wish to have their personal data deleted, they are kindly asked to send a written request to the official email
With regard to the removal and delivery of personal data, the interested party will be informed via e-mail within 30 days of receipt of the same. The consented to withdrawal of the access, processing, use and storage of the personal data of the interested party does not affect the legitimacy of the activity before sending or receiving the cancellation request of personal data by the interested party.

Removal and deletion of personal data

Esteticamente Croazia j.d.o.o. assumes no responsibility for the interested party’s personal data sent to partner companies. Partner companies will keep the interested party’s personal data as a professional secret in accordance with their Privacy Policy. Esteticamente Croazia j.d.o.o. and the partner companies do not assume any responsibility for any material and/or immaterial damage caused by the use of the personal data of the interested party which have been acquired through illegal or malicious actions by the third party and which may compromise the integrity, access, authenticity or/and confidentiality of the interested party’s personal data.

Changes and additions

Esteticamente Croazia j.d.o.o. reserves the right according to its own convictions to make changes or additions without prior notice on the relevant Privacy Policy.


The Court of Zagreb (Croatia) is competent for any legal disputes.

Last modified: 14/10/2020